Privacy Policy
Learn how EZOps Cloud collects, uses, shares, and protects your personal information when you visit our website or interact with our services
EZOps Cloud (“EZOps,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, request a consultation, subscribe to our communications, apply for opportunities, or interact with our services.
This Privacy Policy applies to EZOps Cloud’s website and related business, marketing, sales, recruiting, and service interactions. Customer data processed by EZOps on behalf of clients in connection with Cloud, DevOps, DevSecOps, infrastructure, or AI-related services may also be governed by separate agreements, including master services agreements, statements of work, data processing agreements, and security terms.
Last updated: June 2026
1. Personal information we collect
We may collect the following categories of personal information:
Contact information: name, email address, phone number, company name, job title, country, and other contact details.
Business and professional information: company size, role, cloud environment, business needs, project goals, service interests, and information you provide when requesting a consultation, demo, proposal, or support.
Communications: messages, inquiries, call notes, form submissions, feedback, and correspondence with our team.
Marketing information: newsletter preferences, event interests, content engagement, and communication preferences.
Recruiting information: resume, LinkedIn profile, portfolio, professional background, work authorization information, and other information submitted when applying for opportunities.
Technical and usage information: IP address, browser type, device identifiers, operating system, referring URLs, pages visited, time spent on pages, and website interaction data.
Cookies and similar technologies: information collected through cookies, pixels, analytics tools, and similar technologies, as described in Section 6.
We do not intentionally collect sensitive personal information unless it is necessary for a specific purpose and you provide it voluntarily or it is required by law.
2. How we use personal information
We use personal information to:
Provide, operate, and improve our website, products, and services;
Respond to inquiries, consultation requests, demo requests, and support needs;
Evaluate potential projects and prepare proposals;
Communicate with prospects, customers, partners, and vendors;
Send newsletters, updates, educational content, event invitations, and promotional materials;
Personalize website experiences and measure the effectiveness of our content and campaigns;
Analyze website performance, trends, and user behavior;
Recruit and evaluate candidates;
Protect the security, availability, and integrity of our systems, website, and services;
Prevent fraud, abuse, unauthorized access, and misuse;
Comply with legal, regulatory, contractual, tax, accounting, and security obligations;
Enforce our agreements and protect our rights, users, clients, and business.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us at marketing@ezops.cloud.
3. Legal bases for processing
Where applicable law requires a legal basis for processing, we process personal information based on one or more of the following:
Contractual necessity: to provide services, respond to service requests, manage client relationships, or take steps before entering into an agreement.
Legitimate interests: to operate and improve our website and services, communicate with business contacts, secure our systems, analyze performance, and develop our business, provided those interests are not overridden by your rights.
Consent: when you choose to receive marketing communications, accept nonessential cookies, submit certain information voluntarily, or where consent is otherwise required by law.
Legal obligations: when processing is necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
4. How we share personal information
We do not sell personal information.
We may share personal information with:
Service providers and vendors that support our business, such as website hosting providers, cloud infrastructure providers, analytics tools, CRM platforms, marketing automation tools, email providers, recruiting tools, cybersecurity providers, and professional service providers.
Business partners when necessary to respond to your request, deliver services, or coordinate a project, subject to appropriate confidentiality and data protection obligations.
Professional advisors such as attorneys, accountants, auditors, insurers, and consultants.
Authorities or third parties when required by law or when we believe disclosure is necessary to comply with legal obligations, enforce agreements, prevent fraud, protect security, or defend our rights.
Successors or affiliates in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
We require service providers that process personal information on our behalf to use it only for authorized purposes and to protect it with appropriate safeguards.
5. International data transfers
EZOps Cloud operates internationally and may process or transfer personal information in the United States, Brazil, and other countries where we, our team, or our service providers operate.
When personal information is transferred internationally, we take steps designed to protect it in accordance with applicable data protection laws, which may include contractual safeguards, data processing agreements, security controls, and other legally recognized transfer mechanisms.
6. Cookies and analytics
Our website may use cookies and similar technologies to:
Enable core website functionality;
Remember preferences;
Understand how visitors use our website;
Measure content and campaign performance;
Improve user experience;
Support marketing and advertising activities, where applicable.
You can control cookies through your browser settings and, where available, through our cookie preference tools. Some cookies are necessary for the website to function and cannot be disabled through our website controls.
If we use analytics or advertising tools that involve the sale or sharing of personal information under applicable privacy laws, we will provide the required notice and opt-out mechanisms.
7. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, manage business relationships, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business operations.
Retention periods may vary depending on the type of information, the context in which it was collected, contractual requirements, legal obligations, and business needs. When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.
8. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. You are responsible for using secure networks, protecting your credentials, and avoiding the submission of unnecessary sensitive information through website forms or email.
9. Your privacy rights
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of personal information;
Request restriction of or object to certain processing;
Request portability of personal information;
Withdraw consent where processing is based on consent;
Opt out of marketing communications;
Opt out of certain sales, sharing, targeted advertising, or profiling where applicable;
Lodge a complaint with a competent data protection authority.
To exercise your rights, contact us at ezops@ezops.cloud. We may need to verify your identity before fulfilling your request. We will not discriminate against you for exercising privacy rights.
10. California privacy rights
If you are a California resident and the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our processing of your personal information, you may have specific rights, including the right to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and not be discriminated against for exercising your rights.
EZOps does not sell personal information. If our use of cookies or similar technologies is considered “sharing” under California law, we will provide appropriate opt-out options.
11. Brazil privacy rights
If you are located in Brazil, you may have rights under the Brazilian General Data Protection Law, including the right to confirm processing, access data, correct incomplete or outdated data, request anonymization, blocking or deletion, request portability, obtain information about sharing, withdraw consent, and request review of certain automated decisions, where applicable.
To exercise these rights, contact us at ezops@ezops.cloud.
12. European Economic Area, United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, you may have rights under applicable data protection laws, including rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.
Where EZOps acts as a processor or service provider on behalf of a client, we process personal information according to the client’s instructions and applicable contractual terms.
13. Third-party links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review the privacy policies of those third parties before providing personal information.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. If changes are material, we may provide additional notice as required by law.
15. Contact us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
EZOPS CLOUD LLC
504 W Plant St
Winter Garden, Florida, United States
Email: ezops@ezops.cloud
For privacy-specific requests, please include “Privacy Request” in the subject line.